What types of aquariums and tanks do you offer?

We offer a wide range of aquariums and tanks suitable for freshwater, tropical, marine, and coldwater setups. Our selection includes nano aquariums, large display tanks, Betta tanks, and specialised systems designed for long-term performance in UK homes.

Are your aquariums suitable for both beginners and experienced fishkeepers?

Yes, our catalogue includes setups ideal for beginners—easy to install and maintain—as well as advanced systems designed for experienced aquarists. Each product page includes detailed specifications to help you choose the right option.

How do I choose the right tank size for my fish?

Larger tanks are generally more stable and easier to maintain. When choosing a tank, consider the adult size of your fish, their swimming behaviour, compatibility, space availability, and access to electricity. When in doubt, choosing a larger tank is usually recommended.

What equipment do I need to set up a new aquarium?

Most aquariums require a tank and stand, a suitable filter, a heater for tropical setups, appropriate lighting, substrate, decor, water conditioner, and a water testing kit. Many aquariums come pre-packaged with the essential components included.

Do you offer finance or payment plans for larger purchases?

Yes, finance options are available through trusted partners such as Novuna, including 0% APR options on eligible orders. Finance availability is shown on applicable product pages.

Where do you deliver and is there free shipping?

We deliver to most locations across the UK. Shipping costs are calculated at checkout, and free delivery is available on qualifying orders above a certain value.

Can I return a product if it’s not suitable or arrives damaged?

If your product arrives damaged or is not suitable, please contact us with your order number and photos so our team can arrange a repair, replacement, or refund according to our return policy.

Shipping policy

Welcome to AquaticsHub.

We coordinate the fulfilment of your order through our specialist suppliers across the United Kingdom.

Order Processing

All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed the next business day.
Depending on product availability and supplier location, some items may ship separately.

Shipping Locations

We currently deliver orders to addresses within the United Kingdom only.
At this time, international shipping is not available.

Delivery Times

Standard Delivery: 3–7 business days
Express Delivery (if available): 1–3 business days
Delivery times may vary slightly depending on the supplier and the courier service used.

Live Aquatic Animals

This section applies only to orders containing live aquatic animals, including, but not limited to, ornamental fish, shrimp, snails, crayfish, crabs, and other aquatic livestock.

To help protect animal welfare, live aquatic animals may only be dispatched when conditions are considered suitable for safe transport. Dispatch may occasionally be postponed where necessary due to animal health, environmental conditions, transport availability or other circumstances that could adversely affect the welfare of the animals during transit.

Live aquatic animals are dispatched directly to customers by the specialist supplier responsible for preparing and packing the animals for transport.

Customers should ensure that someone is available to receive deliveries of live aquatic animals at the delivery address provided when placing the order. We cannot accept responsibility for failed deliveries resulting from incorrect delivery information, unsuccessful delivery attempts or the customer being unavailable to receive the shipment.

Where a customer believes that live aquatic animals have arrived in an unsatisfactory condition, they must notify AquaticsHub as soon as reasonably possible after confirmed delivery. Customers may be asked to provide clear photographs or video evidence to enable the claim to be assessed.

Further information regarding claims, refunds and replacements for live aquatic animals is available in our Refund Policy.

Shipping Costs

Shipping fees are calculated at checkout based on product weight, size, and supplier location.
Free shipping may be available for qualifying orders.
Any applicable shipping promotions will be clearly displayed at checkout.

Multiple Suppliers & Shipments

As we work with specialist suppliers, your order may arrive in separate packages depending on product availability and fulfilment arrangements.
You will receive a tracking number for each shipment.

Tracking & Notifications

Once your order is shipped, you’ll receive a confirmation email with tracking information.
You can track your shipment directly through the courier’s website or via your order confirmation page.

Delays & Delivery Issues

While we strive to deliver all orders on time, unexpected delays can occasionally occur due to courier or circumstances beyond our reasonable control.
If your order is delayed or hasn’t arrived as expected, please get in touch with us at info@aquaticshub.co.uk.

Lost or Damaged Parcels

If your order is lost or arrives damaged, contact us immediately.
We will work with our suppliers and couriers to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions or concerns, please email us at info@aquaticshub.co.uk.

Your cart is empty

Your cart

Estimated total